Privacy Policy

Richard Casino respects the confidentiality of the personal information you share with us during registration, verification, and gameplay. This document describes the categories of information we handle, the safeguards applied, and the choices available to you as an account holder.

Information we gather

When you open an account with Richard Casino we ask for identifying details including full name, residential address, date of birth, contact email, and a mobile number. Identity documents such as a passport, driver licence, or utility bill may be requested to satisfy our Curaçao and Anjouan licensing duties.

Technical signals are recorded automatically and include device fingerprint, browser type, IP address, geolocation indicators, and interaction logs. These signals help us detect irregular activity, prevent multi-accounting, and maintain platform stability.

Financial data linked to deposits and withdrawals — such as card identifiers, e-wallet handles, or cryptocurrency wallet addresses — is captured for payment reconciliation and anti-money-laundering checks.

How information is applied

We process the data above to verify identity, credit account balances, settle wagers, and dispatch winnings to verified payment methods. Without these processing activities, the gambling service cannot lawfully operate.

Behavioural information powers responsible gaming alerts, fraud detection algorithms, and product personalisation. Marketing communications are dispatched only when you have provided explicit opt-in consent, which can be revoked at any moment from your profile settings.

Sharing with third parties

Richard Casino works with licensed payment processors, KYC verification providers, hosting partners, and game studios. These vendors only receive the minimum data required to fulfil a specific function and operate under contractual confidentiality clauses.

Regulators including the Curaçao Gaming Authority and Anjouan Gaming Authority may request audit information. In such cases we comply with formal requests and provide the requested records in line with applicable law.

Security measures

Transport layer encryption protects every connection between your browser and our servers. Stored records are isolated within access-controlled environments, and sensitive identifiers are hashed or tokenised before being placed into long-term storage.

Employee access to player data is granted on a least-privilege basis, and our internal logs are reviewed periodically by an independent compliance officer. Security incidents triggering material risk are notified to the relevant regulator within the timeframes mandated by licensing rules.

Your privacy choices

Australian residents can request a copy of the personal data held about them, ask for inaccuracies to be corrected, or seek erasure of records that are no longer required for legitimate purposes. Identification is required before any such request is fulfilled.

Marketing preferences, cookie categories, and consent declarations are managed through the privacy centre embedded in your Richard Casino dashboard. Adjustments take effect on your next session and do not impact your ability to play.

This privacy statement reflects current practice at the publication date. Statutory entitlements, licensing obligations, and binding regulatory determinations override anything written in this overview where conflict arises.